Student Solution

-->

"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

1 University

1 Course

1 Subject

Download Solution

Related Solution

assignment (5)_16399...
The term “attraction” has a deep meaning but this term is often misinterpreted. Attraction can vary for people of different age. There is no specific rule to determine the reasons for attraction but i...

Assignment (5)
Assignment (5)

The term “attraction” has a deep meaning but t

Unit 1 DB 2_16346439...
Before quality management became such a crucial concept, the senior management typically reviewed quality on basic factors like customer feedback of the products, reviews coming from the market, the c...

Unit 1 Db 2
Unit 1 Db 2

Before quality management became such a crucial co

Discussion on Materi...
The participation of the African leaders and the Europeans had been actualized because there had been greed developed in the minds of the African leaders (Kelley & Lewis, 2005). There had been commerc...

Discussion on Material from readings of Week 2
Discussion on Material from readings of Week 2

The participation of the African leaders and the E

Global Supply Chain Management Week 4 Midterm Exam

Global Supply Chain Management Week 4 Midterm Exam

Q 1. We ensure “quality” to our customers both internally and externally through the three principles of TQM. Explain what TQM is and then explain the three principles.2. Information movement follows four basic patterns. Name the four patterns, and how the information is used. 4. While determining a supply strategy, after defining the quality expectations we must ask the five whys — Who, What, Where, Why, When and How? For a supply strategy, please define and apply each of these answers in your own words.

View Related Questions

Solution Preview

View Complete Solution
Total Quality Management (TQM) can be regarded as an effort that is continuous that employees and management of a specific organization give in order for satisfaction of customer and loyalty of customer to be achieved for long-term. It can be referred to as the approach of the management towards success in the long-term through the satisfaction of the customer. In an effort of TQM, all the organization’s members take part in the improving and enhancing the products, culture, processes, and services ("Total Quality Management (TQM): What is TQM? | ASQ", 2018).